These terms and conditions and the web-based booking form constitute the entire Agreement concerning the provision of a (“Service”) between you and South Coast Minibuses (SCM). (US) (WE) Completion of the booking form and use of the Service indicates your unconditional acceptance of the terms and conditions set out in this Agreement.
1.1 You must allow sufficient time when booking your taxi to allow for the check-in times required by your carrier and for any delays caused by traffic conditions. SCM shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time. 1.2 You must order a suitable car size for the number of passengers and luggage. SCM cannot guarantee to carry excessive amounts of luggage. Please note that a child, no matter what age, counts as one passenger. 1.3 If you need to transport a wheelchair please specify this at the time of booking.
2.1 SCM will email you a quotation based on the information supplied by you. Unless otherwise stated all prices are fully inclusive based on the information given at the time of booking. SCM may amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type or size of vehicle required. 2.2 The quotation will include a  minute waiting period after the advertised landing time (applicable to airport transfers) and the cost of car parking. SCM will charge for waiting at its standard rates after the initial 60 minute period has elapsed. In relation to flights, SCM live track all flights and check delays before the driver leaves for the airport but shall be under no obligation to do so. 2.3 If you accept the quotation, you will receive confirmation of your booking by email. Please check your booking confirmation carefully and inform US promptly of any errors. SCM shall not be responsible for any delays caused or costs arising from by your failure to provide US with correct information. 2.4 All journeys originating from a destination/pick up point where we have not transferred you on the outward journey must be prepaid in full on the day of travel. 2.5 Payment can be made by credit card, debit card, cash or bank transfer.
3.1 You shall be responsible for the behaviour of all the passengers in the vehicle during the journey. You will be charged £100 to cover cleaning costs in the unlikely event of the vehicle being soiled by any passenger! 3.2 Eating, drinking and/or smoking in our vehicles are not permitted unless prior authority sought from the driver. 3.3 All children travelling during the journey should be restrained in a manner appropriate to their age, weight and height. Suitable child seats should wherever possible be supplied and fitted by the child’s parents. Such seats may be retained by the driver for use on the return journey. 3.4 SCM will not carry more passengers than its insurance or licensing laws allow.
If you need to cancel your booking, please contact SCM as soon as possible. If you cancel a booking after the vehicle has been dispatched then a charge may be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation. As a general rule journeys from airports are dispatched up to two hours before flight arrival.
5.1 SCM shall use all reasonable endeavours to get you to your destination on time, but shall not be liable for any loss due to delays caused by road or traffic conditions beyond its control on the journey. Under no circumstances shall SCM be liable (in contract, tort or otherwise) for any loss of profits, business or for any indirect or consequential loss whatever. 5.2 All luggage is carried entirely at your risk. 5.3 SCM shall be entitled to cancel all services and provide refunds in the event of a declared national emergency, riot, war, fuel shortage, extreme weather or terrorist attack, or other circumstances beyond its control. If the car breaks down during your journey SCM will endeavour to arrange an alternative car to complete the journey as soon as practicable. 5.4 You shall indemnify SCM against all losses, costs, damages and expenses arising from any act or omission of any passenger in your party. 5.5 Neither party excludes or limits its liability for death or personal injury caused by negligence, or for wilful default or fraudulent misrepresentation, or otherwise in any manner unenforceable by any applicable law.
SCM will refuse or terminate any booking with immediate effect if it places any driver or vehicle at risk of damage, violence or abuse by you or by any passenger in your party and we will ask all passengers to vacate the vehicle as soon as it is safe to do so. No refunds will be given if the journey is terminated part way through the hire.
7.4 This Agreement and any accompanying quotation represents the entire agreement between you and South Coast Minibusesin relation to its subject matter. If there is any discrepancy between the terms of this Agreement and the quotation, the terms of this Agreement shall prevail. 7.5 Nothing in this Agreement is intended to confer any benefit on any third party, whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise, and no third party shall have the right to enforce any rights under this Agreement except where otherwise agreed in writing.
This Agreement shall be construed in accordance with English law and you and SCM each agree to submit to the exclusive jurisdiction of the English Courts in respect of any dispute or claim arising out of or in connection with this Agreement.
UK law states that taxis are exempt from legislation relating to children travelling in a baby/child seat or booster, more details of the legistaltion can be found here. For Health and Safety reasons SCM are unable to provide any form of child seat. If you require a child seat for your journey it would be the child’s parent/carers responsibility to provide one and to fit the seat in the vehicle and to secure the child. If you are booking a return journey and have your own child seat, the driver who carries out your booking will store your child seat for the return journey, please note that the installation of the child seat must be carried out by you.
If you would like to have a copy of SCM’s Terms & Conditions please email us.